Residential home

What Customers are saying about Cayman Windows & Doors

Cayman Windows & Doors prides itself on delivering on its promises. Satisfied customers are the lifeblood of our business. Periodically, some of our customers are kind enough to send along letters expressing their feelings regarding the products we sell and the installations we perform.


While we work toward "under-promising and over-delivering", we feel it is much more convincing and powerful for our customers to share their reactions with you.


We have assembled a selection of unsolicited testimonials that allow our customers to do the talking for us. Take a look and then contact us to discuss your own project plans.


“Pleasant and polite”

Your company should be very proud of your two installers who replaced a side window for us this morning.


Brad and Jason were first of all very prompt in their arrival time. Both were pleasant and polite and definitely seemed to enjoy serving customers. Both knew their jobs exceedingly well; they were neat and tidy and considerate of our home, performing a near perfect cleanup job before departure.


Based upon their performance today and on previous occasions in our condo complex, we would have no problem whatsoever recommending Cayman Windows & Doors as a source for replacement windows.

Bill & Evenly K.

Brantford


“Wonderful workmanship”

Your people have just finished installing 2 new windows in my kitchen and I am well pleased. The windows themselves are great – lovely to look at inside and out.


But I am writing to tell you how impressed I was by the crew who installed the windows: Jason, Jeff and Dylan (I think). They were a pleasure to have in the house. Very polite, calm, they planned out everything carefully and stopped to explain. Wonderful workmanship. Truly the best crew I ever had in the house!

Cathy B.


“Fantastic job”

I’d like to take this opportunity to thank you for the fantastic job you did on our windows. From the moment Doug walked in until the final day of the installation we found each person we dealt with to be exceedingly competent and respectful of our wishes.


My wife runs a daycare from home and the installers were very respectful of our situation in the installation process. We needed specific windows installed at certain times to accommodate the daycare. This may or may not have been inconvenient for them, but as far as we could tell it was fine. They were also mindful of the sleeping children during nap time and elected to take their lunch break at that time. There was NO debris left at the end of the job and no mention of “just needing to come back to finish up”. They said at the beginning that it would be 2 days and so it was. They even brought in another crew to make sure they would meet their self-imposed deadline.


Overall this was a great experience for us, with our only regret being that we have no more windows to replace. But rest assured, we will recommend Cayman to anybody we talk windows with.

Chris & Heidi G.


“Beautiful basement windows”

Thank you very much for my beautiful basement windows. I’ve been waiting for them for over 20 years. They really brighten my basement now. It’s funny how they were installed on my husband’s 50th birthday. Of course I said, “How do you like your birthday present, honey?” You know, he wasn’t amused. Oh well.


A big thank you to Dillon and Chris for installing the windows. They did a wonderful job.

Helen B.


“Thank you for making our house a home”

Thanks for an awesome, well done job on our windows.


Your guys were fantastic during the installation. They cleaned up after themselves and took everything away. Our windows look absolutely beautiful; you kept the Cape Cod style and matched them perfectly.


For the first time in a year we finally have fresh air in the house. Thank you for making our house a home.

Linda & Derick B.

Delhi


”I’m thrilled”

Just thought you’d like to see before and after shots of my new window. I’m thrilled! Thank you so much! (If you’d like, I’ll send another shot from the inside when the trim is painted.)


BTW, my bedroom window is great, too!

Lynne G.


“It sure makes a difference from our old windows”

Just to let you know that the two men who were here yesterday to put our new windows in did a fantastic job. We are really pleased with them. It sure makes a difference from our old windows. Thanks again; great job.

Maria & Bob den H.

Hamilton


“Not only a job well done but done to perfection”

Okay, here’s the deal: I live and work in the Arctic, returning to Brantford three weeks ago. I had a list; you know the one… do some cleaning because the tenant had moved out, visit with friends, and recoup.


Well, here is what really took place.


The tenant was awful. He left the place way beyond dirty and took a mess of things from the home, including tools from the basement. The walls, which had all been painted months before I left, were hardly recognizable. I painted upstairs, downstairs and cleaned until there was little left of the skin on my hands.


Then it was time to return to my list. I called you guys and didn’t go anywhere else for quotes. Just measure and install… please.


By this time my temper was simmering and I expected nothing from anyone. I had all but given up on having decent windows, let alone skilled workers coming to my home.


But there was a happy ending. The windows not only look good, but the two fellows who did the installation went out of their way to explain the windows to me, how to clean them, what to do with the screens; they were exceptionally courteous and polite.


So, a million thanks to all of you who made this happen. From the salesperson who first arrived, to Mike the shop foreman, to the two guys who just left here, not only a job well done but done to perfection.


I will be returning in June and will call Cayman Windows & Doors to finish off the windows (four more upstairs). I look forward to working again with your company. Your honesty makes me proud to know you all. Keep up the good work.

Marrianne B.


“It’s nice to get work done when promised.”

On behalf of the owners of Village Tower Condominiums I would like to thank you, Mike and the others in your organization for the work done on our building this year.


It is not often that we get owners coming to the office to offer compliments on the work we have done here. In the case of the windows, we had many positive comments not only about the product, but also the installation.


Your installers were courteous, cooperative and left the place clean. They also did extras to help some of the older owners, reinstalling blinds and the like. Please pass our appreciation on to them.


The testing results you provided to the board of directors and the scheduling were appreciated. It’s nice to get work done when promised.


We look forward to working with you again next year on Phase Two of the project.

Claire Churchward

President, BCC#12

Village Towers Condominiums


“Professionalism and attention to detail”

On behalf of the Board of Directors of Wentworth Condominium Corporation No. 98, I would like to thank you for supplying and installing quality replacement windows in the corporation’s 21 units.


All the owners are very happy with the windows that you manufactured, as well as the quality of installation provided by your staff. The professionalism and attention to detail displayed by the manufacturers in your plant, your administrative staff and your installers was like no other the board and myself have dealt with.


The Board of Directors of Wentworth Condominium Corporation No. 98 have no problem recommending your company to other condominium corporations for window replacement programs.

Lynn Radigan

Property Manager

Wentworth Condominium Corporation #98


“I would not hesitate to recommend Cayman Windows & Doors”

It is not my custom to deal with renovators who knock on my door, but in the case of Stan Waszonek, your sales consultant, I made an exception and am so pleased that I did so. He is indeed a gentleman, and a sales representative with whom one can deal quite easily and readily.


Indeed, his promises concerning workmanship, etc. of the installation crew were correct almost 100%. I was very impressed with Scott Little, as well as the rest of the crew who did the window installation at our home. Not only did they accomplish their task with remarkable skill and ease, but they were also gentlemen who displayed concern about one’s home.


I was immensely impressed with the Polish installer who completed the outside work. He worked diligently and skillfully all by himself in the cold weather to complete his task on schedule. I am quite pleased with his achievement.


All in all, I would not hesitate to recommend Cayman Windows & Doors to anyone who might be in need of new windows.

Douglas C.


“One of a kind”

In this day and age, when technology is king, it can be difficult to get good service, but when you do it deserves to be complimented publicly. One such company is Bratford’s own Cayman Windows & Doors, who not only manufacture the windows and doors they sell, but also employ their own installers.


My husband and I would like to thank Terry Jackson, Sales Coordinator for Cayman Windows & Doors for the courteous and efficient service we received from the time he entered out home to provide a quote to educating us about the quality of the product and a tour of the plant prior to our placing an order.


We also want to thank Scott Little, Director and co-owner, who gave us excellent service, coming to our home to get exact measurements and provide additional information about our new windows.


Last, but not least, we want to thank the installers for their courtesy and efficiency and the speed at which they worked to get our windows installed during the cold weather.


When you see so many letters of complaint and hear so many negative things about customer services today, I feel something positive certainly deserves to be printed when it comes to the excellent customer service we were provided. Cayman Windows & Doors, you are one of a kind!

Isabel Del R.

Brantford


“You have a fine team”

The patio window has been installed and we would like to let you know how delighted we are with the result.


Kevin and Jamie worked well and did an excellent job. The outside platform and railing installation is a great improvement on the way the existing platform was constructed. The finishing touches inside were well done and the plastering completed a fine job.


Any unusual problem he encountered Kevin was able to rectify.


An excellent job from Bob Stevenson, Kevin and Jamie, and we’re not forgetting your contribution. You have a fine team.

Pete & Pamela T.


“Great customer service”

Recently my husband and I had a new dining room window installed by Cayman Windows & Doors. The window that was to be replaced was the original window, almost 40 years old and which we were unable to open.


This letter is an endorsement of the good service and excellent quality of the product supplied by Cayman Windows & Doors. The window was ordered on a Monday evening and by Friday of the same week it had been installed. It is such a pleasure to look out our new dining room window and enjoy our backyard, or to crank the large side windows open to enjoy a summer breeze!


I would recommend Cayman Windows and Doors to anyone who is thinking of window replacement. I am sure the company will enjoy great success with such great customer service!

Marva & Ralph U.


“I will recommend you without hesitation”

A few weeks ago your company installed new windows on the upper floor of my house. I felt compelled to write and commend you on the outstanding product and service you provided.


From my initial contact with Len, right through to the completed installation of my windows, Cayman Windows & Doors did an outstanding job. I was extremely impressed with the level of care the installers took. In particular I appreciated how well they cleaned up, and the care they took to not damage the plants in my garden with their ladders. Since I bought my house five years ago, I have had various projects done by about half a dozen different companies. None have shown the level of care and service I received from Cayman Windows & Doors.


I will recommend you without hesitation to anyone I speak with who is considering new windows.

Wendy L.


“You have great windows and stand by your products”

Just wanted to say thanks for a job well done! We were very pleased with the job that was done. The guys that came out were Peter, Mike, and I'm sorry to say that I forgot the third repairman's name. They were all very friendly, professional, and efficient. We are very happy with the job they did, and the cleanup that they did behind them. I wanted to write you this email just to let you know what a great impression these guys leave of your business! You have great windows and stand by your products, but it is also the excellent service that we receive, literally from everyone that has been here from Cayman that keeps us coming back, and has us singing your praises to anyone needing windows!


We will be in touch soon I'm sure for our next project!

Alycia


“We are very happy”

Just wanted to let you know Brandon and John did a great job on the windows!!! We are very happy and will definitely be in touch when it's time to replace the rest.


Have a great day.

Debbie R.


“I’m impressed”

I just thought I’d mention that your two guys did a very good job with the window installs and the facing around the garage doors. I’m impressed with the quality of their work and their attention to detail. It’s gratifying to see people that take pride in their work.

Clea


“Beyond amazing”

The door looks beyond amazing!

Jo-Ann S.


“Commitment to quality and customer service”

We just wanted to say thanks for following up on our Referral Reward. We received our gift card in the mail today.


We remain so very pleased with our Cayman windows and will absolutely continue to recommend your company to anyone "in the market".


Your pleasant response to our gift card inquiry is just further proof of the commitment to quality and customer service we have experienced with Cayman Windows.

Debbie & David R.


“A superior window at a fraction of the cost of competitors”

I first learned about Cayman Windows several years ago when we were in need of windows. We had 2 Centennial Windows installed a few years before, so we had a comparison. When we saw the Cayman window there was no doubt in our mind that Cayman had a superior window at a fraction of the cost of competitors. Not only was the window a better window, but the installation procedure was better as well (i.e. Cayman takes out the entire window and frame so no "glass space" is lost whereas Centennial does not remove the surrounding wood so the actual window you are getting is smaller than the one you are replacing).


We had the remaining windows upstairs replaced with Cayman Windows 11 years ago (at less than half the cost of the other company’s quote) and have never had lick of trouble from them. Later we had the remaining downstairs window replaced including 2 large bow windows.


We are totally satisfied with our Cayman Windows and we recommend them to everyone.

Sally Davis


“Top notch and very pleasant”

We had our new front door entrance installed on Thursday. We would just like to pass on our thanks to Scott Little for his follow up and the installation crew of Brad and Rob who were top notch and very pleasant.


Once again, thanks to Scott and the installation crew, who were great to deal with.

Ross & Marilyn F.


“Professional and courteous and they cleaned up after themselves”

I am writing to let you know how pleased I am with the installation of my huge bow window. Jon and Rob were here on time, they were professional and courteous and they cleaned up after themselves. They made this big job look extremely easy. You are fortunate to have 2 young men that represent you company as they do. Not only does Cayman have a superior product, they also have employees with a good work ethic that is hard to find in today’s work force.

I would highly recommend Cayman Windows to anyone who asks.

Sally D.

Burford, Ontario


“A great job on the installation”

The guys did a great job on the installation, everything looks good and the front of the house is noticeably warmer now!

Carolyn M.

Waterloo


“A great job”

I would like to thank Cayman Windows for a great job on the windows they put in for my living room and bedroom. Chris and his co-worker did a great job. I would recommend anyone who wants to put in windows or doors to go to Cayman Windows Manufacturing Company.

R. G.

Hamilton, Ontario


“The installation went very well”

The installation of the four new windows went very well, Chris & his assistant have done a fine job which they can be commended for, please thank them!

Jeff T.


“I'm extremely happy with the work that was done”

Please pass a message along to management and the installers who did the work on my window -- I'm extremely happy with the work that was done. The window looks fantastic! I'm very pleased with the colour match that Nathan recommended and am happy that I don't have to have one white window among all of the beige trim on my house. The guys who installed the window were very quick and efficient, cleaned up their work area and were really polite.


I'm so happy that I had this opportunity through Wagjag to try out your services and will definitely be back to have the rest of my windows replaced (one at a time, unless I win a jackpot).

Frances M.


“Polite and respectful of our home”

I wanted to send you a note thanking you and to let you know how pleased my husband Bob and I are with our windows and the whole experience of working with Caymen Windows and your crew.


Terry is very professional and great to work with. We were very pleased with his suggestions on style and the speedy delivery of the installation.


The installers were great. I never felt more at ease having people in our home working on any other projects we've completed over the years. They were very polite and respectful of our home. You would have never known they were ever there on completion of the job, except for the footprints in the snow. Very clean!


Again Mike, we just want to say thank you. It was a great experience.

Sue P.


“I have nothing but good things to say”

I have nothing but good things to say about Rob’s installation. Your crew went “above and beyond” to complete my installation, having to shovel snow all the way around the condo so they could reach the install.

Mr. B.

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